b4b customer service : Products
- Can you order / recommend a product?
No, we don't order products that aren't already on the site, and we never recommend an out-of-print product or size to make room for new releases. What's more, retro Jordan, Nike Quickstrike, etc. come in limited editions. Once our stock is sold out, we can no longer recommend them.
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- When will this or that model be released?
All our forthcoming outings can be found in our outings calendar.
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- Can I pre-order a Nike or Jordan?
No, Nike, distributor of the Nike and Jordan brands, prohibits us from pre-ordering their products.
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- When will you receive the new collection?
We receive new products every day, so there's no set date for a new global collection.
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- Do you sell counterfeits?
No, all the products we sell are guaranteed 100% authentic and are delivered to us by the French and European subsidiaries of the biggest sports brands (Nike, Jordan, Adidas, Reebok, etc.).
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- Which size to choose?
Below are links to our size guides:
Children's stocking size guide
Children's NBA tops size guide
Children's NBA stocking size guide
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