b4b customer service : Delivery
- When can I expect delivery?
basket4ballers was awarded Best e-commerce delivery 2024.
Indeed, basket4ballers.com came 1st in its "Ball Sports" category.
Find out more about our "Best Delivery" medal, awarded by ColisConsult, an independent expert in parcel delivery.
TOMORROW AT HOME WITH EXPRESS DELIVERY VIA CHRONOPOST- Order before 3pm from Monday to Thursday for next-day delivery before 6pm, at a relay point or at home.
- Order between Thursday 3pm and Friday 3pm and receive your order at home or in a relay point on Saturday with the "Deliver me on Saturday" option (extra charge €5.50).
- Orders placed between Thursday 3pm and Friday 3pm without the "Deliver on Saturday" option
will be dispatched on Friday, for delivery on Tuesday. - Orders placed between Friday 3pm and Monday 3pm are dispatched on Monday for delivery on Tuesday.
Express delivery to a point relais or to your home? We advise you to opt for delivery to a relay point. It's always possible that a delivery driver who's running late on his round won't take the time to ring your doorbell and reschedule delivery for the next day.
To Metropolitan France :
Our delivery methods
Duration** for
Cost * for
Standard delivery to Pickup relay points via Chronopost
4/5 days
Free for purchases over €100
5 for purchases under €100
Standard home delivery with signature via Colissimo
48/72h
Free for purchases over €160
7 for purchases of less than €160
Express delivery to relay points via Chronopost
24h
Free on purchases of €150 or more
7 € for purchases under €150
Express home delivery with signature via Chronopost
24h
10 € * Please note - shipping charges will apply to single pairs.
** Delivery times start as soon as the package is dispatched. Only orders placed before 3pm are dispatched the same day, Monday to Friday. Orders placed between Friday 3pm and Monday 3pm are dispatched on Monday.
To DOM/TOM (Guadeloupe, French Guiana, Martinique, Mayotte, New Caledonia, French Polynesia, Reunion, Saint-Martin):
Our delivery methods
Duration** for
Cost * for
Standard home delivery with signature via Colissimo
6 to 18 days
30 for purchases under €181
60 € for purchases over €181
* Please note - shipping charges will apply to single pairs.
** Delivery times start as soon as the package is dispatched. Only orders placed before 3pm are dispatched the same day, Monday to Friday. Orders placed between Friday 3pm and Monday 3pm are dispatched on Monday.
Caution - If customs duties, local taxes or import duties are due, they are payable by the Buyer and are the Buyer's sole responsibility, both in terms of declarations and payments to the relevant authorities/organizations.
To Corsica :
Our delivery methods
Duration** for
Cost * for
Standard delivery to Pickup relay points via Chronopost
4/5 days
Free for purchases over €100
6 € for purchases under €100
Standard home delivery with signature via Colissimo
72/96h
Free for purchases over €160
7 for purchases of less than €160
Express delivery to relay points via Chronopost
48h
35 €
Express home delivery with signature via Chronopost
48h
35 €
* Please note - shipping charges will apply to single pairs.
** Delivery times start as soon as the package is dispatched. Only orders placed before 3pm are dispatched the same day, Monday to Friday. Orders placed between Friday 3pm and Monday 3pm are dispatched on Monday.
You don't live in France? We deliver all over Europe !
Consult our delivery rates for :
- Austria, Belgium, Denmark, Germany, Ireland, Italy, Luxembourg, Netherlands, Portugal, Spain
- Bulgaria, Croatia, Czech Republic, Estonia, Finland, Greece, Hungary, Latvia, Liechtenstein, Lithuania, Poland, Romania, Slovakia, Slovenia, Sweden, Switzerland
- Åland Islands, Albania, Andorra, Belarus, Bosnia Herzegovina, Cyprus, Faroe Islands, Gibraltar, Greenland, Guernsey, Iceland, Jersey, Macedonia, Malta, Isle of Man, Moldova, Monaco, Montenegro, Norway, Russian Federation, San Marino, Holy See (Vatican City State), Serbia, Svalbard and Jan Mayen Island, Turkey, Ukraine.
To Austria, Belgium, Denmark, Germany, Ireland, Italy, Luxembourg, Netherlands, Portugal, Spain:
Our delivery methods
Duration** for
Cost * for
Standard delivery to relay points via Mondial Relay
(Spain, Luxembourg, Belgium only)
4/5 days
Free for purchases over €100
8 € for purchases under €100
Standard home delivery with signature via Colissimo
72/96h
Free for purchases over €160
10 for purchases of less than €160
Express home delivery with signature via Chronopost
48h
15 €
Prices include VAT and are calculated on the basis of 20% VAT.
* Please note - shipping charges will apply to single pairs.
** Delivery times start as soon as the package is dispatched. Only orders placed before 3pm are dispatched the same day, Monday to Friday. Orders placed between Friday 3pm and Monday 3pm are dispatched on Monday.
To Bulgaria, Croatia, Czech Republic, Estonia, Finland, Greece, Hungary, Latvia, Liechtenstein, Lithuania, Poland, Romania, Slovakia, Slovenia, Sweden, Switzerland:
Our delivery methods
Duration** for
Cost * for
Standard home delivery with signature via Colissimo
4/7 days
24 €
Express home delivery with signature via Chronopost
72h
24 €
Prices include VAT and are calculated on the basis of 20% VAT.
* Please note - shipping charges will apply to single pairs.
** Delivery times start as soon as the package is dispatched. Only orders placed before 3pm are dispatched the same day, Monday to Friday. Orders placed between Friday 3pm and Monday 3pm are dispatched on Monday.
Caution - If customs duties, local taxes or import duties are due, they are payable by the Buyer and are the Buyer's sole responsibility, both in terms of declarations and payments to the relevant authorities/organizations.
To Åland, Albania, Andorra, Belarus, Bosnia Herzegovina, Cyprus, Faroe Islands, Gibraltar, Greenland, Guernsey, Iceland, Jersey, Macedonia, Malta, Isle of Man, Moldova, Monaco, Montenegro, Norway, Russian Federation, San Marino, Holy See (Vatican City State), Serbia, Svalbard and Jan Mayen Island, Turkey, Ukraine:
Our delivery methods
Duration** for
Cost * for
Standard home delivery with signature via Colissimo
4/7 days
24 €
Prices include VAT and are calculated on the basis of 20% VAT.
* Please note - shipping charges will apply to single pairs.
** Delivery times start as soon as the package is dispatched. Only orders placed before 3pm are dispatched the same day, Monday to Friday. Orders placed between Friday 3pm and Monday 3pm are dispatched on Monday.
Caution - If customs duties, local taxes or import duties are due, they are payable by the Buyer and are the Buyer's sole responsibility, both in terms of declarations and payments to the relevant authorities/organizations.
I couldn't find an answer to my question: contact Basket4Ballers
- Do you ship to French overseas departments and territories?
Yes, we ship to DROM-COM. Shipping costs are €30 for Guadeloupe, Martinique, Reunion, Guyana, etc.
For deliveries to DROM-COM, the total amount of the order is exclusive of tax (HT). Consequently, when the order is delivered, you may be asked to pay dock dues and VAT in force in the region, in order to finalize the import of the items purchased.
I couldn't find an answer to my question: contact Basket4Ballers
- Do you deliver abroad?
Yes, we deliver abroad anywhere in Europe. You can find the list of countries to which we deliver here.
Please note: We do not deliver outside Europe, to the USA, China or the Middle East.
I couldn't find an answer to my question: contact Basket4Ballers