3D Secure (also known as "Verified by Visa" and "MasterCard SecureCode") is an authentication-based payment system that guarantees optimum security for your online purchases. During payment, your bank verifies the identity of the cardholder before validating the transaction.

How it works

After validating your bank details, you are transferred to your bank's website.
In the 3D Secure window that appears, the authentication procedure to be followed is specific to each bank. You may be asked to :

• enter your date of birth,
• enter a code received by sms,
• or to answer a personal question.

This exchange of information between you and your bank is secure. It guarantees the identity of the card user.

If you have any questions about your 3D Secure code (obtaining, loss, modification, etc.), please contact your bank directly.

ATTENTION: after 3 failed authentications, your transaction will be cancelled. Your card will be blocked after 3 failed bank transactions. Please contact your bank.

If you have any questions about the validity of your payment

Contact our Customer Service