How to use a voucher ?

In order to use a voucher, you need to be connected to your customer account and  to copy and paste it into the voucher box in your shopping cart.

The voucher genrated from a returned product is composed as below :

character-digit-digit-character-digit-digit-digit-digit-character-digit-digit-digit-digit

The voucher is in My account > My vouchers.

The voucher has a 1 year validity, once the period of one year has passed we can not reactivate it or refund the value of the voucher.